Incident memory for small ops teams

The incident ends. The lesson stays.

Relay turns scattered messages into an owned timeline while the incident is live—then packages the decisions into a runbook your team can reuse.

Start a 14-day trial No card required · $49/month after trial · cancel monthly

Checkout latency

Mitigating
  1. Threshold crossedCheckout p95 reached 4.8 seconds.
  2. Owner assigned@maya takes payments service.
  3. Decision recordedRoute traffic to the healthy region.
  4. Recovery confirmedTimeline is ready to become a runbook.

A calmer response loop

One record from alert to runbook.

Relay is not another chat room. It is the durable incident record beside the conversation: what happened, who owns the next move, and what should happen sooner next time.

Collect the signal

Pin only the events, messages, and decisions that explain the incident. The timeline stays readable while chat keeps moving.

Name the owner

Attach a person and a next action to every open thread. Unowned work remains visible instead of disappearing between channels.

Keep the lesson

Resolve the incident and export its useful steps as a runbook—not a blank postmortem document waiting to be written.

One plan, no procurement maze

Built for the team on call.

Try the complete workflow for 14 days. Keep it for one predictable monthly price.

$49 / team / month

  • Up to 10 team members
  • Unlimited incident timelines
  • Owner and decision tracking
  • Reusable runbook export
Start the free trial The demo uses a placeholder email action. Connect your real signup route before launch.

Before you start

Useful answers, plainly stated.

Does Relay replace Slack or Teams?

No. Your team can keep talking where it already works. Relay holds the smaller set of events, owners, and decisions that must survive the chat scroll.

What happens when the trial ends?

Continue for $49 per month or export your incident records before the trial closes. The plan has no annual commitment.

Is the runbook generated automatically?

Relay structures the incident record so your team can turn confirmed actions into a runbook. This demo does not claim unsupported automatic analysis.

The next incident will happen

Do not solve it from zero.

Start 14 days free