Incident response, simplified

Turn every incident into a clear path forward

Relay brings messages, owners, and decisions into one timeline—then turns what you learned into a reusable runbook.

Incident #184
09:14 · Alert receivedCheckout latency crossed the configured threshold.
09:18 · Owner assignedMaya is investigating the payments service.
09:27 · Decision recordedTraffic moved to the healthy region.

Everything you need to respond faster

A simple workflow that keeps your team aligned from the first alert to the final runbook.

01

Capture the timeline

Bring incident messages and key events into a single source of truth.

02

Assign clear owners

Make responsibility visible so the next action always has a name.

03

Reuse what worked

Convert the resolved timeline into a runbook for the next incident.

Simple pricing

One plan for the whole operations team.

Relay Team

$49 / month
  • Unlimited incidents
  • Up to 10 team members
  • Timeline and owner tracking
  • Reusable runbooks
Start 14-day free trial

Frequently asked questions

Do we need to replace our chat tools?

No. Relay organizes the decisions and events that matter while your team keeps using its existing communication channels.

What happens after the trial?

You can continue on the $49 monthly plan or export your incident records before the trial ends.

Can we cancel at any time?

Yes. The plan is billed monthly with no annual commitment.

Ready to make the next incident clearer?

Start a 14-day trial. No credit card required.

Start free trial